GENERAL DATA PROTECTION REGULATION 2016/679 (GDPR)
PRIVACY (POLICY) NOTICE
This privacy policy notice is served by Chateau Terre Blanche (CTB) for the website chateaulanguedoc.com. This policy sets out the basis on which we may collect, store and process any personal data on you as a result of your use of this website or associated forums, blogs or contact forms.
By visiting this website you are accepting and consenting to the practices described below.
We will collect information in three principal ways:
- Information you give us by completing the contact form on our website;
- Information you submit when responding to any forums or blogs on our website;
- Information we automatically collect about you when you visit the website by the use of cookies (as explained in detail below).
PROCESSING OF YOUR PERSONAL DATA
Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically. We are exempt from registration in the ICO Data Protection Register (‘DPR’) because we handle personal data only for core business purposes of staff administration, advertising marketing and PR, and accounts and record keeping. Whilst we are exempt from ICO DPR registration we will handle subject access requests in accordance with the GDPR.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
SITE PRESENTATION AND CONTENT
To ensure that content from our site is presented in the most effective manner for you and for your computer, and to continuously improve this.
SITE ADMINISTRATION, SAFETY AND SECURITY
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; and as part of our efforts to keep our site safe and secure.
COOKIES
What is a Cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at www.allaboutcookies.org.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.
More information about cookies
There are four main types of cookies used by websites. These categories are described below, based on the information published in the International Chamber of Commerce.
- Strictly Necessary Cookies. These enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies the services you have asked for, like shopping baskets or e-billing, cannot be provided.
- Performance Cookies. These collect anonymous information on the pages visited. These cookies collect information about how visitors use a website, forKFA website text v5 May 2019 instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
- Functionality Cookies. These remember choices you make to improve your experience. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
- Targeting/Advertising Cookies. These collect information about your browsing habits in order to make advertising relevant to you and your interests. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
How we use cookies
Within this website cookies are used to facilitate features and functions which improve your browsing experience. They are also used to measure the performance of the site and the ways in which visitors navigate their way around. The below information details the cookies we use, how to prevent these being written and the impact of doing so on your browsing experience.
Cookies we use on this website
| Cookie Name | Purpose | Expires |
| _ga | Google Analytics: tracking of unique vs returning users to the site. Set on first visit | 2 years |
| _gid | Google Analytics: tracking of user sessions. | 24 hours |
| _gat | Google Analytics: tracking of user sessions. | 1 minute |
| gat{UID} | Google Analytics: used to track users across different websites | 90 days |
| cookieAccepted | Stored when you dismiss the cookie policy banner, sothat it does not display on every page. | 1 year |
Disabling/Enabling all cookies
You can accept or decline cookies by modifying the settings in your browser. Most recent web browsers allow control over the cookies saved through the browser settings.
Storage of cookies
All information you provide to us is stored on our secure servers. Our methods meet the GDPR compliance requirement. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
DISCLOSURE OF INFORMATION
You agree that:
- We have the right to share your personal information with analytics and search engine providers that assist us in the improvement and optimisation of our site.
- We may disclose your personal information to third parties in the event that:
- CTB or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
- We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of CTB, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
PERSONAL FINANCIAL INFORMATION
Your personal financial records will not be forwarded (or any personal account or financial details provided) will not be released to any other party without consent.
All financial transactions made via the site are done via the payment platform Stripe, which is GDPR compliant and secure.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right at any time by contacting us.
The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulations.
CHANGES TO OUR PRIVACY POLICY
Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed The Management Team. Please contact us via the contact form on the website.